That is, don’t buy T-Mobile if you want reliable network.
They offer a great web package, but there network is just shite. I know a few people on T-Mobile and quite often when I phone them I’m told I have phoned an incorrect number. You try again, knowing full well the number is correct and get the same message. If your persistant and keep trying all of a sudden it will ring and you’ll get through. If your a business and give out your number to clients, and someone phones it and gets that message, they are unlikley to try over and over again until it works as they will believe the message they hear. I also know that the same happens when people try and phone me.
I went to the Big Chill this year with a few people. All their phones worked fine except the 2 of use on T-Mobile who had no connection at all. Same for Nottinghill Carnival. Everyone is standing around me phoning and texting there friends and although I had a connection to their network, I couldn’t send or recieve texts of calls in the area of the carnival over the 2 days.
Now their network is completely down except if you are phoning T-Mobile, which I just did. I’m told that they don’t compensate for the whole network going down or any of the above because they have covered themselves in their contract. I’m also told by the T-Mobile representative that is quite common when people phone a T-Mobile phone they get told its an incorrect number, and that it happens to him. They never advertised this on their site or told me about this when they signed up.
If you have problems with T-Mobile speak out, and if your thinking about joining them, but need a reliable phone I would suggest looking elsewhere.